Welcome to HVAC logoWelcome to HVAC
Sign in

Air Conditioner Not Cooling

A measurement led approach to poor cooling, starting with airflow rather than the gauges.

Troubleshooting
Technician
#diagnostics#cooling#refrigeration#airflow

Safety

Never vent refrigerant. Recover to an approved cylinder and repair leaks rather than repeatedly adding refrigerant.
Step 1 of 4

Compressor: Low pressure vapor is compressed into hot, high pressure discharge gas.

Vapor compression refrigeration cycle — heat is absorbed in the evaporator and rejected at the condenser

Symptom

Symptom

The system runs continuously but the space will not reach setpoint.

Symptom

Supply air is not much cooler than return air, or the indoor coil is iced.

Possible causes

  • Restricted airflow from a plugged filter, dirty coil, closed registers or undersized ductwork.
  • Dirty condenser coil preventing heat rejection.
  • Refrigerant undercharge from a leak.
  • Overcharge, often from a previous top up without measurement.
  • Metering device underfeeding or a liquid line restriction.
  • Failing compressor unable to pump properly.
  • Duct leakage in an unconditioned space.
  • Load exceeding capacity on an extreme day, or equipment undersized for the building.

What to check, in order

  1. 1Inspect the filter, indoor coil and blower wheel before any gauges go on.
  2. 2Measure total external static pressure and confirm airflow against the manufacturer table.
  3. 3Measure the temperature split across the indoor coil, using wet bulb for a proper reading.
  4. 4Inspect and, if needed, clean the outdoor coil, then confirm condenser fan operation.
  5. 5Connect gauges and take superheat and subcooling together with line temperatures.
  6. 6Interpret the pair of readings rather than pressures alone.
  7. 7Verify supply voltage and compressor amp draw against the rating plate.
  8. 8Check accessible duct runs for disconnections and leakage.

High superheat with low subcooling

Undercharge. Find and repair the leak before adding refrigerant

High superheat with high subcooling

Restriction between the condenser and the evaporator, often a plugged drier or a failing metering device

Low superheat with high subcooling

Overcharge

Low superheat with low subcooling

Overfeeding metering device, or a compressor that is not pumping

Both readings normal but poor comfort

Airflow, duct losses, or a load and sizing problem rather than a refrigerant problem

Handle refrigerant properly

Recover refrigerant to an approved cylinder, never vent it, and repair leaks rather than topping up a known leaking system. Wear eye protection and gloves when connecting hoses.

Next step

When a coil has iced, shut the compressor off and run the blower to thaw it completely before taking any refrigerant readings. Measurements on an iced system are meaningless. After the repair, verify airflow, superheat or subcooling and temperature split, and document the readings.

Symptoms

Step-by-step: Air conditioner runs but doesn't cool

Work through the checks in order rather than guessing.

Practice & Mastery

  • Air Conditioner Not Cooling Troubleshooting Scenarios2

Practice is part of HVAC Pro — $5/month or $50/year.

AI Tutor

Ask AI about Air Conditioner Not Cooling

The AI Tutor knows the topic you are reading and teaches from the Welcome to HVAC knowledge base. Included with HVAC Pro — $5/month or $50/year.

Next topicHeat Pump Not Heating

Educational reference only. Verify procedures against manufacturer instructions and local code. Last updated 9/12/2026.

Need a human expert? Expert Help is coming soon.